Social media for small business
Is social media a fad?
That’s the question posed in the opening frame of the video below. The obvious answer: Of course not. Unless you’ve been living in a cave, you’re fully aware it’s a major force in society in general, and a powerful new force in the business world. This video has some of the details (though we don’t have attribution to most of the assertions).
For more concrete proof: Experien Hitwise reported recently that Facebook traffic surpassed Google traffic for the first time. See this from the San Jose Mercury News, Google and Facebook’s hometown newspaper.
So the question is: What are you doing about it to help your small or medium-size business?
Are you using social media for marketing? For customer service? For technical service? Is it working?
Whatever the answers are, we’d like to know. Feel free to post your thoughts and your experiences.
Jumping into Twitter
We invite everyone to join The Washington Network’s president, Rick Endres, on Twitter. Click here. OK, he’s just starting. But we promise he’s going to deliver cool stuff on a regular basis on business technology and productivity.
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